Saturday, August 12, 2006

Alliance of Information and Referral Systems (AIRS). A Librarian at the Kitchen Table. No. 395.

The Alliance of Information and Referral Systems (AIRS) was incorporated in 1973 to improve access to services for all people through information and referral.

AIRS offers a professional umbrella for all I&R providers in both public and private organizations. Comprehensive and specialized I&R programs are found in nearly every community and operate as a critical component of the health and human service delivery system.

AIRS Standards for Professional Information and Referral

First published in 1973 and now in its 5th edition, the AIRS Standards underpin and bind together every aspect of I&R and define the direction of all the products and services provided by AIRS. The Standards are the foundation of 2-1-1 service delivery and the prime benchmark of quality I&R.

There are 27 Standards, covering every facet of an I&R operation, including new Standards on crisis intervention and disaster preparedness. HERE is a pdf.

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